CAM Week 3 – Phishing and Healthcare Devices

Welcome to week 3 of Cybersecurity Awareness Month!

I hope you are all advancing in the Virtual Scavenger Hunt (VSH), but if not, there are some clues later in the article to help you along. If you haven’t yet started, you still can, giving you a chance to win the Monster Isport Ear Buds Monster Clarity 102 AirLinks Wireless Ear Buds. If you’ve been paying attention, you’ll notice that our grand prize has changed. Unfortunately, everyone else thought the Isport Ear Buds were cool, too, and we ran into a supply problem, as in, we couldn’t get a pair. Fortunately, Monster makes several great sets of ear buds and we picked a comparable pair to replace the Isports. You can click the link above to check them out on the Monster website.  You can head over to the VSH start page using the link at the bottom of the article, but hang here for a little longer to read about the main topics.

Those main topics are phishing and what the Office of Information Technology (OIT) is doing to combat it, and securing Internet-connected devices in healthcare. While this second topic doesn’t seem appropriate, as Berry is a college, not a hospital, we will specifically talk about the many different healthcare devices that are available to consumers, from smart watches and athletic trackers to insulin pumps and smart asthma monitors.

Phishing And The Phish Alert Button

Before we talk about all those incredible Internet of Things (IoT) devices, let’s return to discussing phishing. If you read last week’s article, you’ll remember that there was a quick blurb at the end talking about the importance of detecting and reporting phishing emails you receive.

The first step, of course, is to detect a phishing attempt. How do you do that? What’s the secret to knowing that an email is a phishing attempt? Here’s some items to check in an email to make sure you don’t get hooked.

    1. Make sure the “From” address matches the purported sender.  For example, if an email claims to be from Amazon, but the “From” address is from some account at a Gmail address, it’s probably a phishing attempt
    2. If the greeting is generic, as in “Dear Customer” or “Dear Sir/Madam”, there’s a good chance it is a phishing attempt. Legitimate emails from companies you do business with will seldom start this way. They will either have no greeting, or the greeting will address you by name. Also beware of greetings (and subjects) that refer to you by your email username. These are most likely phishing emails as well
    3. Poor grammar and spelling. No legitimate company will send out email with poor grammar or spelling. It would reflect poorly on them.
    4. Urgency is another warning sign. Emails that require “immediate attention” or warn of dire consequences if you don’t act quickly are most likely phishing attempts.
    5. Links and attachments are both signs that an email is a phishing attempt. Even if you are expecting an attachment from someone, it can be a good idea to simply confirm with them via phone or other method that they sent it.
    6. Lotteries, donations, investment opportunities, get rick quick schemes, unsolicited job opportunities and inheritances from people you don’t know are almost always too good to be true.

If you would like to see real examples of phishing emails, you can visit the Berry College Phishbowl, located here on the InfoSec News and Alerts site.

If you receive a phishing email, even if you are not 100% sure, report it. If it is not a phishing email, you’ll get a reply explaining why it is not. To help OIT combat phishing, please report these phishing attempts using the “Report Email as Phishing” button, which is available in the mail.berry.edu webmail interface and on mobile versions of Outlook, as well as the traditional Outlook client on PCs and Macs. In Outlook, it should appear in the ribbon menu as an open envelope with an orange hook. On the web and mobile, you will find the button under the “three dots” menu in the top right corner of the window when you open an email.

It’s very important to report these emails using the button and not to simply forward them to Information Security or delete them, as this allows us to take action on these emails to protect the community. OIT has invested in a system to be able to mitigate phishing emails, but its effectiveness relies on you reporting phishing attempts. So report all the ones you receive to help us protect you.

IMPORTANT OPPORTUNITY ALERT!!!

If you want to learn more about how to spot phishing emails, there is a Virtual LunchITS scheduled for October 22nd at noon. It will be held over Zoom, will last under an hour and will give you a definite edge in spotting phishing emails. I encourage you to sign up to attend. You can do that right in the event. Just click on it in the Event calendar on the InfoSec News and Alerts site and fill out an RSVP. There is no cost, but to make the Zoom meeting secure, you must request access to the LunchITS so I can send you the course resources and the meeting link and password.

Securing Internet-Connected Devices in Healthcare

Everything can be connected these days, from smart watches, like the Apple Watch, to dedicated fitness trackers like FitBits, to shoes like Under Armour’s HOVR running shoes. Healthcare devices are prime candidates for connecting to the network, as they can produce historical data that can be used to make health decisions, or can be controlled remotely with a smartphone app. Once they are connected, they are targets, just as we mentioned last week about IoT devices on your home.

How can we make sure that these devices are securely connected? Here are some tips to help you make a secure connection with your “healthy” devices.

    1. Choose well-known, reputable brands that won’t disappear on you after you purchase the product.
    2. Make sure you follow the vendor-provided instructions for connecting it to the network.
    3. Once it is connected to the network, make sure you update the device to the latest version of the software or firmware running on it.
    4. Be sure to continue to update the device, or, if it is capable, set it to auto-update when updates are available.
    5. Keep track of your devices, particularly those that collect data about you and your activities, like smart watches and fitness trackers.

Those of you who have consumer medical devices like insulin pumps, continuous glucose monitors, pacemakers, asthma monitors or inhalers and other devices that can potentially disrupt your health should be extra careful in following the tips above. Most of these devices have online communities and vendor supplied resources that can help you stay aware of any potential issues with your particular device. If you’re not connected to any resources like this, use your favorite search engine and see what’s out there.

One more thing before we get to the VSH clues…you will soon be receiving, or may have already received, an email informing you of when multi-factor authentication (MFA) will be enabled on your account. Don’t delete these emails or report them as phishing! They are real. The emails will provide you with resources about how to set up MFA. If you want to have MFA enabled on your account before your appointed date, email computing@berry.edu and let them know you want MFA.

OK, it’s time to throw some hints to those of you who can’t seem to make your Week 2 Virtual Scavenger Hunt answers get you to week 3.

    • For the first question – The Events calendar for the InfoSec News and Alerts Site is right on the main menu. Once you go there, choose the monthly view, if it is not the current view. You’ll see the event in question as the only single day event in October.
    • For the second question – be sure you put a leading zero on your answer to come up with a four digit month and day answer
    • For the third question – Be sure to jump into the section on ransomware to find the answer.
    • For the fourth question – The largest breaches in the Have I Been Pwned database are listed on the left side of the main page.
    • For the fifth question – Follow this link to the security awareness poster that is in the residence halls and in Krannert.

IMPORTANT: You don’t have to resubmit your answers on the week 2 form, but these clues should help you get the correct URL for week 3 of the scavenger hunt.

If you haven’t started the scavenger hunt, here is the start page. Good luck and happy hunting!

Virtual Scavenger Hunt Start Page

 

Photo Credit: Photo by Solen Feyissa on Unsplash

CAM Week 2 – MFA and Securing Devices

Multi-Factor Authentication and Securing Devices at Home and Work (or School)

This week, as we did last week, we are covering two cybersecurity awareness topics. We’ll discuss securing devices at home and at work (or school) and we will cover multi-factor authentication and why you need it enabled on your account.

MFA

We’re talking about multi-factor authentication (MFA)!

We, as in the Office of Information Technology (OIT), have been talking about MFA quietly for about two years, but now we’re speaking up a little louder. You need to have MFA enabled on your account, now more than ever. Cybercriminals have increased the frequency and intensity of attacks, sending evermore sophisticated emails to try and convince you to click on a link or open an attachment.

If you click on a malicious link and enter your credentials on a fake login page, not having MFA enabled will allow the attackers to take control of your email account. This will also allow them to take control of other accounts and services you use, as your email username and password also grants you access to other resources associated with the college, like VikingWeb and Canvas. With MFA enabled, attackers won’t be able to log in to your account, even with your credentials.

It’s easy to get MFA setup. Simply email computing@berry.edu and request MFA be enabled on your account. You’ll get a response indicating it is active and you will be required to go through the setup process. There is a document available here that goes through the process or you can view a video that explains the process at this Microsoft Stream link. You’ll have to log in with your Berry email username and password to view the video.  The gist of the instructions is that you will need to install an app on your smartphone to be able to respond to MFA requests, then complete the setup process to link the app to your account.

The web page linked above also has a document explaining in more detail why we are doing this and answers some frequent questions, like “should I do this for all my accounts?”. SPOILER: You should! There is a link on this same page to the website Lock Down Your Login which has more information on how to secure your home, device and popular web accounts.

More information about MFA is coming soon. Keep an eye on your emails and the BerryOIT social media accounts on Facebook (@BerryColleOIT), Twitter (@berryoit), and Instagram (@berrycollegeoit).

Securing Devices at Home and Work

2020 saw a major disruption in the way many work, learn, and socialize online. Our homes are more connected than ever. Our businesses are more connected than ever. With more people now working and or attending class from home, these two internet-connected environments are colliding on a scale we’ve never seen before, introducing a whole new set of potential vulnerabilities that users must be conscious of. Here are some steps users can take to protect internet connected devices for both personal and professional use.

    • Make sure, as mentioned last week, your devices are all up to date.
    • If you are using a personal machine, not managed by the college, make sure you have up-to-date virus and malware protection installed.
    • Don’t bypass security features of the device…for phones and tablets, this primarily means assigning a passcode to secure them, and for laptops and desktops, this means having a password on all accounts on the systems.
    • If you are using a VPN, be sure it is up to date.
    • Don’t mix your personal files with your school or work files, and don’t make copies of sensitive college data and leave them your personal machine.
    • Following up on that, make sure that you are the only one who can access college data on your personal machine, if it is used by other household members. This may require you to create multiple accounts on the device.
    • Follow all college policies regarding use of OIT resources. If you feel any policy is hampering your ability to work or learn, bring it to the attention of OIT. Violating policy can expose you and the college to risk.

If you are still having difficulty with your Week 1 Virtual Scavenger Hunt answers and can’t get to the second week page, here are a couple more clues.

    • For question one, the types of factors are 1. Something you know 2. Something you have 3. Something you are
    • For question two, the answer is the result of 2 to the 6th power.
    • For question three, LastPass and 1Password are examples of this…
    • For question four, the first word of the example password is a four-legged animal
    • For question five, see the security awareness poster at this link or alternatively the answer is the square root of the answer for question two.

IMPORTANT: You don’t have to resubmit your answers on the week 1 form, but these clues should help you get the correct URL for week 2 of the scavenger hunt.

Finally, even though this post is not about “phishing” emails, per se, I want to remind everyone to please be very careful with unexpected emails, and report any phishing emails using the “Report Email as Phishing” button, available in the mail.berry.edu webmail interface and on mobile versions of Outlook, as well as the traditional Outlook client on PCs and Macs. It’s very important to report these emails using the button and not to simply forward them to Information Security, as this allows us to take action on these emails to protect the community.

 

Photo Credit: Photo by Brina Blum on Unsplash

October News from Information Security

October is here! Did you know there are 190 official and unofficial “days” in October? I know, there are only 31 actual days, but many days are workhorses, serving as “the day” for multiple celebrations, from National Pumpkin Day to World Animal Day to the International Day of Non-violence. More immediately on many of our minds here at Berry, Mountain Day is around the corner, along with long-sleeve weather. October is also the height of “pumpkin spice everything”, and…Cybersecurity Awareness Month!

Yes, it’s Cybersecurity Awareness Month! Let’s just call it CAM. It used to be called National Cyber Security Awareness Month or NCSAM, but it is observed internationally now. You can find out about our planned topics on the CAM 2020 page. There will be weekly articles as well as a month-long virtual scavenger hunt…and prizes…and candy…and learning! Head over to the CAM 2020 page to check it out after you finish reading this article. Come on, stay focused here! There will be another link at the bottom of the page.

As already mentioned, look for weekly articles on various security awareness topics posted right here each Monday of October. They, along with the security awareness posters on all the residence hall bulletin boards and in Krannert, will be essential to completing the scavenger hunt. You might be asking yourself, why burn 5-10 minutes of time each week in October tracking down scavenger hunt items? Because everyone who completes the scavenger hunt will be eligible for a drawing for the grand prize of a pair of Monster Isport Ear Buds Monster Clarity 102 AirLinks Wireless Ear Buds

As a part of CAM, the Office of Information Technology (OIT) is strongly urging everyone to sign up for Multi-Factor Authentication (MFA) for their Berry account (and all other accounts you have, but we are particularly concerned with your Berry account). MFA brings another level of security to your account and can protect you if the password for your Berry account is exposed. The setup is easy, and you’ll be able to keep your Berry account password for an entire year, assuming it does not get exposed. Email computing@berry.edu and let them know you want MFA. MFA will be required for all current students, faculty, and staff soon, so you should beat the rush and get signed up now!

In addition to encouraging everyone to sign up for MFA, OIT is also encouraging everyone to sign up for security awareness training. OIT is implementing a brand new security training platform and we want as many as possible to experience the new system. While we will continue to focus on specific training for now, we are looking to expand the system to accommodate everyone as soon as we can. More details will be provided, either in one of the CAM 2020 weekly emails or the November monthly newsletter.

There are other ways to participate in training. You can attend a one hour, Zoom-based, focused training on phishing emails or passwords and password managers, or request one-on-one training on a particular topic. Since the theme for CAM is “Do Your Part – #BeCyberSmart” we encourage you to develop your cybersecurity “smarts” in whatever way fits your schedule and goals.

If, after reading the CAM2020 page and looking over the rest of the website, you think I’m not covering a topic of information security you are interested in or concerned about, please let me know. I want to be your first and best resource on information security, so let me know how I can help and inform you.

If you’re not following Berry OIT on Facebook (@BerryCollegeOIT), Twitter (@berryoit), or Instagram (@berrycollegeoit), you should be, as more information from OIT and specifically Information Security, will be provided using these outlets. Remember you can always check back here for warnings about current phishing emails, confirmations of valid emails you might have a question about, and data breach notifications. There’s also the Q&A section, where you can ask a question and get an answer directly from me, and the calendar where events will be posted and you can register for these events.

The Berry CAM2020 page

Go directly to the scavenger hunt page!   This link will not be active until Monday October 5th,  2020, at 8:00AM

Upcoming Events

 

 

 

 

Featured Image: Photo by Joanna Kosinska on Unsplash

March News from Information Security

Welcome to March and welcome to the March newsletter!

The arrival of March means all kinds of things are happening. Daylight savings time starts on the 8th, spring break follows not far behind that, we celebrate St.Paddy’s day, and spring is around the corner, but it might snow before that happens. Don’t believe me? Ask those of us who were here in 1993 about the BIG March snow…or don’t…you might make us feel old.

We’re two months removed from the holiday shopping season, but there’s ALWAYS online shopping happening, so check out this information from EDUCAUSE about protecting electronic payments.

Online sales in the United States grew to a record high of nearly 19 percent during the 2019 holiday season. At the same time, the convenience of using credit cards and other electronic payment services is compelling consumers to rapidly reduce their use of cash. The 2019 Diary of Consumer Payment Choice report shows that cash is used about 50 percent of the time for in-person transactions under $10 (for things like lunch or coffee). For larger purchases of $25 or more, cash is used only 10 percent of the time. Cybercriminals are taking advantage of the increase in electronic payments. According to the 2020 Cybersecurity Report from Check Point Research, mobile banking malware attacks increased 50 percent from 2018 to 2019. Here are some tips to help you safely use electronic payment sites.

  • Verify websites before entering important information. Clicking on a link may not take you where you expect to go. When shopping, banking, or making payments online, manually type in the website name (e.g., chase.com) instead of clicking on links in an email, social network post, or text message.
  • Look for deceptive emails and texts. Your bank or electronic payment processor won’t ask you to provide personal information or passwords via email, but scammers will. Watch this Consumer Reports video for examples.
  • Ignore phone calls from unknown and unfamiliar numbers. If you receive a phone call from someone who is urgently asking for money, there’s a good chance it’s a scam. Most of these calls can be safely ignored, but if you want to check, search for the organization’s website and find out for yourself. Don’t be rattled by threats over the phone.
  • Look for the lock icon in your browser. The lock icon in the address bar of your web browser shows that the website you’re visiting sends data in encrypted form. Never send money or pay for goods on a site without this important safeguard.
  • Public computers aren’t for private information. The computers in a hotel lobby or a public library may have a virus that records your activity, including any passwords you enter. Shop and make electronic payments only on a computer that you control.
  • Don’t use free Wi-Fi when making an electronic payment. The open nature of free Wi-Fi at cafes, airports, and other public venues makes it possible for others who are on the same Wi-Fi network to spy on your activities. If you cannot wait for another time to do your banking, use a VPN when using free Wi-Fi.
  • Consider getting a credit card just for electronic payments. If you decide to get a credit card or online account just for electronic payments, make sure the credit limit or available balance is low. This can protect you from a large loss due to online fraud.
  • Review your transactions regularly. Online banking allows you to check your account quickly and easily. Take time each day or each week to quickly review electronic payments. If you see charges you don’t recognize, notify your bank or payment application vendor (e.g., Venmo, PayPal, or Apple Pay) as soon as possible.
  • Check your credit reports to help spot fraud. Credit reporting services Experian, Equifax, and TransUnion are required to provide you with a free credit report once per year, so try to check one report every four months.

We depend more and more on electronic payments, so lets be sure to protect them.

There will be a LunchITS during March, it’s just not scheduled yet, so check back on the site to find out when it will happen. It will be on account security, covering passwords, password managers, and multi-factor authentication. If any of that sounds unfamiliar, then this one-hour training session is for you!

Security awareness posters will go out this week! Be looking for them in residence halls, Krannert, and college offices.

Check here on this site on the front page for some new data breach announcements. There are three (currently) and they should be posted by Wednesday.

If you’re not following Berry OIT on Facebook (@BerryCollegeOIT), Twitter (@berryoit), or Instagram (@berrycollegeoit), you should be, as more information from OIT and specifically Information Security, will be provided using these outlets. Remember you can always check back here for warnings about current phishing emails, confirmations of valid emails you might have a question about, and data breach notifications. There’s also the Q&A section, where you can ask a question and get an answer directly from me, and the events calendar where events like tables in Krannert and LunchITS will be posted.

 

Photo credit: Photo by rupixen.com on Unsplash

February News from Information Security

Welcome to the much delayed February newsletter! I apologize for the tardiness of this edition.

There is a fair amount of news to share, some of it WAY overdue, so I’ll start there.

First, if you are using multi-factor authentication (MFA), you experienced a change in your password settings this week. I apologize for the unannounced change, that was not the way it was planned. The change includes two very important modifications to your password requirements – first, and most importantly, your password does not expire for 365 days! That’s a whole year to not have to worry about changing passwords. Second, and still very important – your minimum password length has changed from 8 characters to 14 characters. Yes, that is a big change, but it shouldn’t be an issue, as you have a whole year to come up with another password! The change was important due to the increased maximum password age. A 14 character password is exponentially harder to crack than an 8 character password. Your basic password security is still important. If you have issues creating a 14 character password, please take a look at the good password guidelines Quick Info guide here on the site. It is a good quick resource for creating strong passwords.

Second, please check the recent post on this site about a data breach on the Adult Friend Finder website. There were 22 Berry email addresses included in that breach.

The third item on our list refers back to the first one. If you are not using MFA, you should be! In addition to only having to change your password once a year, you get the added security of multi-factor authentication. All faculty, staff and students are eligible and encouraged to use MFA, not only for Berry accounts, but for all of your accounts that support it. Multi-factor authentication and creating secure passwords are two life skills many of us never thought we would have to learn, but here we are!

Fourth, there is a LunchITS planned for Thursday, February 13th from noon until 1PM in Krannert 109. Bring your sack lunch or grab something in Krannert and come learn how to quickly spot phishing attempts and get a clearer understanding of the tactics, techniques, and procedures used by phishers as they attempt to sink a hook into our organization.

Finally, in lieu of a topic of discussion here in the newsletter, take a look at this great SANS OUCH! newsletter for February about Social Media Privacy. It goes right along with information from our recent Data Privacy Day back on January 28.

If you’re not following Berry OIT on Facebook (@BerryCollegeOIT), Twitter (@berryoit), or Instagram (@berrycollegeoit), you should be, as more information from OIT and specifically Information Security, will be provided using these outlets. Remember you can always check back here for warnings about current phishing emails, confirmations of valid emails you might have a question about, and data breach notifications. There’s also the Q&A section, where you can ask a question and get an answer directly from me, and the events calendar where events like tables in Krannert and LunchITS will be posted.

 

Photo Credit – Photo by Yura Fresh on Unsplash

Data Privacy Day – Krannert Table

Come by the Information Security table in Krannert between 11:30 and 1:00 PM for information about protecting your privacy, the chance to ask questions and get answers face to face, and to pick up some delicious edible items.

January News from Information Security

Welcome to this special “mid-January” monthly edition of news from Information Security!

With the students not returning to class until the 13th of the month, this edition was delayed to roughly coincide with their arrival. Also delayed are the security awareness posters, for those who get them and post them in their offices. If you would like to have security awareness posters to put on a departmental or office bulletin board or at “the watering hole” for your area, please email infosec@berry.edu and mention you would like to receive these on a monthly basis (and how many). They will normally be distributed at the first of the month, but again, for January, 2020, they will be distributed the week of the 13th.

I’ve already sent a couple of emails to faculty and staff this year, one about the new idle workstation lock policy that went into effect on the 6th of January, and another pointing to a post here urging everyone to be particularly vigilant in the next few weeks, and beyond, as tensions with Iran continue to build. It is assumed that part of Iran’s counterattack will be conducted in the digital realm. You can read the warning by clicking here.

On the topic of returning things, there will be a LunchITS scheduled toward the end of January. The topic will be account security, including information about usernames, passwords, password managers, and multi-factor authentication. If any of that sounds unfamiliar, then this LunchITS is for you. I will send out an email when the schedule is confirmed and you can always check the event calendar right here on the InfoSec News & Alerts site for future events. February will see the return of the phishing LunchITS and a brand new LunchITS geared toward a broader overview of security awareness.

Wait, what’s a LunchITS, you ask? LunchITS, which is short for “Lunch+Information Technology Security” are one hour training sessions, held during the lunch hour (12:00 noon – 1:00 PM) in Krannert, where you can come, with your lunch, and learn more about information security. You can pick up lunch at Krannert, or brown bag it. Just be prepared to learn while you eat. You’ll get information to take back with you, with all of the main points of the session included on the provided literature, for those of us who can’t eat and take notes at the same time.

Also coming up in January is Data Privacy Day, celebrated on the 28th of the month, which just happens to be a Tuesday, and Information Security will have a table in Krannert from 11:30AM until 1:00PM where you can drop by and ask questions, pick up information, and grab some gratuitously bad edible items. This event will also be on the event calendar on this site and an email will go out the day before to remind you.

Finally, coming soon to a computer or phone screen near you (probably on your desk or in your hand) is the next in-house written, filmed, and produced security awareness video. The intrepid Director of Information Security will help yet another would-be victim with their security awareness. As soon as it is ready, an announcement will go out over email and on social media.

On that topic, if you’re not following Berry OIT on Facebook (@BerryCollegeOIT), Twitter (@berryoit), or Instagram (@berrycollegeoit), you should be, as more information from OIT and specifically Information Security, will be provided using these outlets. Remember you can always check back here for warnings about current phishing emails, confirmations of valid emails you might have a question about, and data breach notifications. There’s also the Q&A section, where you can ask a question and get an answer directly from me, and the previously mentioned events calendar.

That’s it! Welcome back to a new year, everyone, whether you just got here or have been here for two weeks this year already.

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Photo Credit – Photo by Glen Carrie on Unsplash