CAM Week 4 – Security Awareness Training and The Future of Connected Devices

Welcome to week 4 of Cybersecurity Awareness Month!

This is it! This is the last week to participate in the Virtual Scavenger Hunt (VSH)! I hope you have all successfully advanced to the fourth and final week, but if not, there are some clues later in the article to help you along. If you haven’t yet started, you still can, giving you a chance to win the Monster Isport Ear Buds Monster Clarity 102 AirLinks Wireless Ear Buds. Head over to the VSH start page (link at the bottom of the article, to not distract you from the main topics).

Security Awareness Training

An important part of equipping the Berry community to #BeCyberSmart is security awareness training. We’ve used security awareness training for specific groups here at the college for a couple of years now, but our goal is to expand our training platform to allow everyone to access the same training. One way we are working toward our goal is investing in a brand new training platform to replace the one we were using.

This new platform will eventually allow us to offer the same training to everyone, with the presentation tweaked appropriately for each part of our community – faculty, staff and students. More details will be sent as we roll out the new platform. If you are required to take security awareness training for your campus job, you’ll soon see it in your MyApps portal  at https://myapps.berry.edu. Hopefully, if we complete the expansion of the system in a few months, everyone will see it in the MyApps portal.

You also have the option to request security awareness training. Once the system is live, you’ll receive information on how to request that training. It will cover a variety of topics, including how to pick a good password (or 100 good passwords), password managers, how to spot phishing emails and other social engineering attempts, which will protect you and the college, and how to secure your accounts and devices.

The Future of Connected Devices

The future is all about connected devices. As mentioned in last week’s article, Internet of Things (IoT) devices include watches, shoes, and healthcare devices. We also have connected toasters, coffee makers, refrigerators, TVs, and doorbells. The IoT devices market is expected to reach $1.1 trillion by 2026 according to Fortune Business Insights. Who knows what we will have connected by that time?

In development right now are everything from smart contact lenses to smart roads, all of which must be connected to the Internet to work. The estimated number of devices connecting to the network by 2025 is well over 75 billion. One of the most important technologies to facilitate this is 5G networking. This new networking paradigm will enable this massive collection of devices to connect to each other and to us.

It’s an exciting time, but there is one fact that we need to understand as we connect “everything” to the network. Once a toaster is made “smart” and connected to the network, it is technically no longer a toaster. It is a computer that can also toast our bread and bagels. That means it must be securely connected to the network, kept up to date, and managed in some way. That puts a burden on everyone to #BeCyberSmart and understand the rewards and risks of connected devices.

Other Stuff

If you missed the Virtual LunchITS last week but want to learn more about how to spot phishing emails, it will be repeated in November, so check the Events calendar on this site to find out when. Like the previous LunchITS, it will be held over Zoom, will last under an hour and will give you a definite edge in spotting phishing emails. I encourage you to sign up and attend. You can do that right in the event. Just click on it in the Event calendar and fill out an RSVP. There is no cost, but to make the Zoom meeting secure, you must request access to the LunchITS so I can send you the link and the password.

Also, remember that the Office of Information Technology encourages you to sign of for Multi-Factor Authentication (MFA). This will add an additional layer of security to your Berry account. You can read about it at this page on the main Berry website. Email computing@berry.edu to request it.

OK, it’s time to throw some hints to those of you who can’t seem to make your Week 3 Virtual Scavenger Hunt answers get you to week 4.

For the first question – A common name for the answer to question one is “the mob”. Also, the DBIR is available at this URL – https://enterprise.verizon.com/resources/reports/dbir/
For the second question – The answer can be found right under the “Cut to the chase” heading.
For the third question – The answer is eight letters long.
For the fourth question – Scroll most of the way through the article to find this answer. It’s an “i” thing.
For the fifth question – The answer is precise to two digits past the decimal point. It’s also less than 6, but more than 5…

IMPORTANT: You don’t have to resubmit your answers on the week 3 form, but these clues should help you get the correct URL for week 4 of the scavenger hunt.

If you haven’t started the scavenger hunt, here is the start page. You have until 5PM on October 30th to complete the hunt. Good luck and happy hunting!

Virtual Scavenger Hunt Start Page

CAM Week 3 – Phishing and Healthcare Devices

Welcome to week 3 of Cybersecurity Awareness Month!

I hope you are all advancing in the Virtual Scavenger Hunt (VSH), but if not, there are some clues later in the article to help you along. If you haven’t yet started, you still can, giving you a chance to win the Monster Isport Ear Buds Monster Clarity 102 AirLinks Wireless Ear Buds. If you’ve been paying attention, you’ll notice that our grand prize has changed. Unfortunately, everyone else thought the Isport Ear Buds were cool, too, and we ran into a supply problem, as in, we couldn’t get a pair. Fortunately, Monster makes several great sets of ear buds and we picked a comparable pair to replace the Isports. You can click the link above to check them out on the Monster website.  You can head over to the VSH start page using the link at the bottom of the article, but hang here for a little longer to read about the main topics.

Those main topics are phishing and what the Office of Information Technology (OIT) is doing to combat it, and securing Internet-connected devices in healthcare. While this second topic doesn’t seem appropriate, as Berry is a college, not a hospital, we will specifically talk about the many different healthcare devices that are available to consumers, from smart watches and athletic trackers to insulin pumps and smart asthma monitors.

Phishing And The Phish Alert Button

Before we talk about all those incredible Internet of Things (IoT) devices, let’s return to discussing phishing. If you read last week’s article, you’ll remember that there was a quick blurb at the end talking about the importance of detecting and reporting phishing emails you receive.

The first step, of course, is to detect a phishing attempt. How do you do that? What’s the secret to knowing that an email is a phishing attempt? Here’s some items to check in an email to make sure you don’t get hooked.

    1. Make sure the “From” address matches the purported sender.  For example, if an email claims to be from Amazon, but the “From” address is from some account at a Gmail address, it’s probably a phishing attempt
    2. If the greeting is generic, as in “Dear Customer” or “Dear Sir/Madam”, there’s a good chance it is a phishing attempt. Legitimate emails from companies you do business with will seldom start this way. They will either have no greeting, or the greeting will address you by name. Also beware of greetings (and subjects) that refer to you by your email username. These are most likely phishing emails as well
    3. Poor grammar and spelling. No legitimate company will send out email with poor grammar or spelling. It would reflect poorly on them.
    4. Urgency is another warning sign. Emails that require “immediate attention” or warn of dire consequences if you don’t act quickly are most likely phishing attempts.
    5. Links and attachments are both signs that an email is a phishing attempt. Even if you are expecting an attachment from someone, it can be a good idea to simply confirm with them via phone or other method that they sent it.
    6. Lotteries, donations, investment opportunities, get rick quick schemes, unsolicited job opportunities and inheritances from people you don’t know are almost always too good to be true.

If you would like to see real examples of phishing emails, you can visit the Berry College Phishbowl, located here on the InfoSec News and Alerts site.

If you receive a phishing email, even if you are not 100% sure, report it. If it is not a phishing email, you’ll get a reply explaining why it is not. To help OIT combat phishing, please report these phishing attempts using the “Report Email as Phishing” button, which is available in the mail.berry.edu webmail interface and on mobile versions of Outlook, as well as the traditional Outlook client on PCs and Macs. In Outlook, it should appear in the ribbon menu as an open envelope with an orange hook. On the web and mobile, you will find the button under the “three dots” menu in the top right corner of the window when you open an email.

It’s very important to report these emails using the button and not to simply forward them to Information Security or delete them, as this allows us to take action on these emails to protect the community. OIT has invested in a system to be able to mitigate phishing emails, but its effectiveness relies on you reporting phishing attempts. So report all the ones you receive to help us protect you.

IMPORTANT OPPORTUNITY ALERT!!!

If you want to learn more about how to spot phishing emails, there is a Virtual LunchITS scheduled for October 22nd at noon. It will be held over Zoom, will last under an hour and will give you a definite edge in spotting phishing emails. I encourage you to sign up to attend. You can do that right in the event. Just click on it in the Event calendar on the InfoSec News and Alerts site and fill out an RSVP. There is no cost, but to make the Zoom meeting secure, you must request access to the LunchITS so I can send you the course resources and the meeting link and password.

Securing Internet-Connected Devices in Healthcare

Everything can be connected these days, from smart watches, like the Apple Watch, to dedicated fitness trackers like FitBits, to shoes like Under Armour’s HOVR running shoes. Healthcare devices are prime candidates for connecting to the network, as they can produce historical data that can be used to make health decisions, or can be controlled remotely with a smartphone app. Once they are connected, they are targets, just as we mentioned last week about IoT devices on your home.

How can we make sure that these devices are securely connected? Here are some tips to help you make a secure connection with your “healthy” devices.

    1. Choose well-known, reputable brands that won’t disappear on you after you purchase the product.
    2. Make sure you follow the vendor-provided instructions for connecting it to the network.
    3. Once it is connected to the network, make sure you update the device to the latest version of the software or firmware running on it.
    4. Be sure to continue to update the device, or, if it is capable, set it to auto-update when updates are available.
    5. Keep track of your devices, particularly those that collect data about you and your activities, like smart watches and fitness trackers.

Those of you who have consumer medical devices like insulin pumps, continuous glucose monitors, pacemakers, asthma monitors or inhalers and other devices that can potentially disrupt your health should be extra careful in following the tips above. Most of these devices have online communities and vendor supplied resources that can help you stay aware of any potential issues with your particular device. If you’re not connected to any resources like this, use your favorite search engine and see what’s out there.

One more thing before we get to the VSH clues…you will soon be receiving, or may have already received, an email informing you of when multi-factor authentication (MFA) will be enabled on your account. Don’t delete these emails or report them as phishing! They are real. The emails will provide you with resources about how to set up MFA. If you want to have MFA enabled on your account before your appointed date, email computing@berry.edu and let them know you want MFA.

OK, it’s time to throw some hints to those of you who can’t seem to make your Week 2 Virtual Scavenger Hunt answers get you to week 3.

    • For the first question – The Events calendar for the InfoSec News and Alerts Site is right on the main menu. Once you go there, choose the monthly view, if it is not the current view. You’ll see the event in question as the only single day event in October.
    • For the second question – be sure you put a leading zero on your answer to come up with a four digit month and day answer
    • For the third question – Be sure to jump into the section on ransomware to find the answer.
    • For the fourth question – The largest breaches in the Have I Been Pwned database are listed on the left side of the main page.
    • For the fifth question – Follow this link to the security awareness poster that is in the residence halls and in Krannert.

IMPORTANT: You don’t have to resubmit your answers on the week 2 form, but these clues should help you get the correct URL for week 3 of the scavenger hunt.

If you haven’t started the scavenger hunt, here is the start page. Good luck and happy hunting!

Virtual Scavenger Hunt Start Page

 

Photo Credit: Photo by Solen Feyissa on Unsplash

CAM Week 2 – MFA and Securing Devices

Multi-Factor Authentication and Securing Devices at Home and Work (or School)

This week, as we did last week, we are covering two cybersecurity awareness topics. We’ll discuss securing devices at home and at work (or school) and we will cover multi-factor authentication and why you need it enabled on your account.

MFA

We’re talking about multi-factor authentication (MFA)!

We, as in the Office of Information Technology (OIT), have been talking about MFA quietly for about two years, but now we’re speaking up a little louder. You need to have MFA enabled on your account, now more than ever. Cybercriminals have increased the frequency and intensity of attacks, sending evermore sophisticated emails to try and convince you to click on a link or open an attachment.

If you click on a malicious link and enter your credentials on a fake login page, not having MFA enabled will allow the attackers to take control of your email account. This will also allow them to take control of other accounts and services you use, as your email username and password also grants you access to other resources associated with the college, like VikingWeb and Canvas. With MFA enabled, attackers won’t be able to log in to your account, even with your credentials.

It’s easy to get MFA setup. Simply email computing@berry.edu and request MFA be enabled on your account. You’ll get a response indicating it is active and you will be required to go through the setup process. There is a document available here that goes through the process or you can view a video that explains the process at this Microsoft Stream link. You’ll have to log in with your Berry email username and password to view the video.  The gist of the instructions is that you will need to install an app on your smartphone to be able to respond to MFA requests, then complete the setup process to link the app to your account.

The web page linked above also has a document explaining in more detail why we are doing this and answers some frequent questions, like “should I do this for all my accounts?”. SPOILER: You should! There is a link on this same page to the website Lock Down Your Login which has more information on how to secure your home, device and popular web accounts.

More information about MFA is coming soon. Keep an eye on your emails and the BerryOIT social media accounts on Facebook (@BerryColleOIT), Twitter (@berryoit), and Instagram (@berrycollegeoit).

Securing Devices at Home and Work

2020 saw a major disruption in the way many work, learn, and socialize online. Our homes are more connected than ever. Our businesses are more connected than ever. With more people now working and or attending class from home, these two internet-connected environments are colliding on a scale we’ve never seen before, introducing a whole new set of potential vulnerabilities that users must be conscious of. Here are some steps users can take to protect internet connected devices for both personal and professional use.

    • Make sure, as mentioned last week, your devices are all up to date.
    • If you are using a personal machine, not managed by the college, make sure you have up-to-date virus and malware protection installed.
    • Don’t bypass security features of the device…for phones and tablets, this primarily means assigning a passcode to secure them, and for laptops and desktops, this means having a password on all accounts on the systems.
    • If you are using a VPN, be sure it is up to date.
    • Don’t mix your personal files with your school or work files, and don’t make copies of sensitive college data and leave them your personal machine.
    • Following up on that, make sure that you are the only one who can access college data on your personal machine, if it is used by other household members. This may require you to create multiple accounts on the device.
    • Follow all college policies regarding use of OIT resources. If you feel any policy is hampering your ability to work or learn, bring it to the attention of OIT. Violating policy can expose you and the college to risk.

If you are still having difficulty with your Week 1 Virtual Scavenger Hunt answers and can’t get to the second week page, here are a couple more clues.

    • For question one, the types of factors are 1. Something you know 2. Something you have 3. Something you are
    • For question two, the answer is the result of 2 to the 6th power.
    • For question three, LastPass and 1Password are examples of this…
    • For question four, the first word of the example password is a four-legged animal
    • For question five, see the security awareness poster at this link or alternatively the answer is the square root of the answer for question two.

IMPORTANT: You don’t have to resubmit your answers on the week 1 form, but these clues should help you get the correct URL for week 2 of the scavenger hunt.

Finally, even though this post is not about “phishing” emails, per se, I want to remind everyone to please be very careful with unexpected emails, and report any phishing emails using the “Report Email as Phishing” button, available in the mail.berry.edu webmail interface and on mobile versions of Outlook, as well as the traditional Outlook client on PCs and Macs. It’s very important to report these emails using the button and not to simply forward them to Information Security, as this allows us to take action on these emails to protect the community.

 

Photo Credit: Photo by Brina Blum on Unsplash

October News from Information Security

October is here! Did you know there are 190 official and unofficial “days” in October? I know, there are only 31 actual days, but many days are workhorses, serving as “the day” for multiple celebrations, from National Pumpkin Day to World Animal Day to the International Day of Non-violence. More immediately on many of our minds here at Berry, Mountain Day is around the corner, along with long-sleeve weather. October is also the height of “pumpkin spice everything”, and…Cybersecurity Awareness Month!

Yes, it’s Cybersecurity Awareness Month! Let’s just call it CAM. It used to be called National Cyber Security Awareness Month or NCSAM, but it is observed internationally now. You can find out about our planned topics on the CAM 2020 page. There will be weekly articles as well as a month-long virtual scavenger hunt…and prizes…and candy…and learning! Head over to the CAM 2020 page to check it out after you finish reading this article. Come on, stay focused here! There will be another link at the bottom of the page.

As already mentioned, look for weekly articles on various security awareness topics posted right here each Monday of October. They, along with the security awareness posters on all the residence hall bulletin boards and in Krannert, will be essential to completing the scavenger hunt. You might be asking yourself, why burn 5-10 minutes of time each week in October tracking down scavenger hunt items? Because everyone who completes the scavenger hunt will be eligible for a drawing for the grand prize of a pair of Monster Isport Ear Buds Monster Clarity 102 AirLinks Wireless Ear Buds

As a part of CAM, the Office of Information Technology (OIT) is strongly urging everyone to sign up for Multi-Factor Authentication (MFA) for their Berry account (and all other accounts you have, but we are particularly concerned with your Berry account). MFA brings another level of security to your account and can protect you if the password for your Berry account is exposed. The setup is easy, and you’ll be able to keep your Berry account password for an entire year, assuming it does not get exposed. Email computing@berry.edu and let them know you want MFA. MFA will be required for all current students, faculty, and staff soon, so you should beat the rush and get signed up now!

In addition to encouraging everyone to sign up for MFA, OIT is also encouraging everyone to sign up for security awareness training. OIT is implementing a brand new security training platform and we want as many as possible to experience the new system. While we will continue to focus on specific training for now, we are looking to expand the system to accommodate everyone as soon as we can. More details will be provided, either in one of the CAM 2020 weekly emails or the November monthly newsletter.

There are other ways to participate in training. You can attend a one hour, Zoom-based, focused training on phishing emails or passwords and password managers, or request one-on-one training on a particular topic. Since the theme for CAM is “Do Your Part – #BeCyberSmart” we encourage you to develop your cybersecurity “smarts” in whatever way fits your schedule and goals.

If, after reading the CAM2020 page and looking over the rest of the website, you think I’m not covering a topic of information security you are interested in or concerned about, please let me know. I want to be your first and best resource on information security, so let me know how I can help and inform you.

If you’re not following Berry OIT on Facebook (@BerryCollegeOIT), Twitter (@berryoit), or Instagram (@berrycollegeoit), you should be, as more information from OIT and specifically Information Security, will be provided using these outlets. Remember you can always check back here for warnings about current phishing emails, confirmations of valid emails you might have a question about, and data breach notifications. There’s also the Q&A section, where you can ask a question and get an answer directly from me, and the calendar where events will be posted and you can register for these events.

The Berry CAM2020 page

Go directly to the scavenger hunt page!   This link will not be active until Monday October 5th,  2020, at 8:00AM

Upcoming Events

 

 

 

 

Featured Image: Photo by Joanna Kosinska on Unsplash

July News from Information Security

Well, 2020 has been a trip so far, wouldn’t you agree?

“Trip” might be an understatement. It’s as if our lives are as jumbled and chaotic as this pile of puzzle pieces. Nothing seems to make sense, or have any clarity whatsoever. Between the corona-virus, murder hornets, protests (and riots), cancel culture, and for extra flavor, all during an election year, I know many of you are weary and yearn for some good news.

This post is not that…I’m sorry.

We’ve been bombarded by all kinds of phishing emails. Thanks, again, to everyone who reports these and to those who simply delete them and move on. There’s no relief in sight for these. We will continue to be sent fake personal assistant jobs, fake upgrade notifications, fake meeting notifications, fake emails about ‘favors” and “urgent requests”, fake shared document notifications, and more. Please be vigilant, informed, and conscientious in handling your email.

One particular type of phishing email that has popped up recently (again) is one where a phisher uses old emails from a compromised account to attempt to get users to click on a link leading to a “report” or “project update” or other some important document. From your perspective, you see a familiar subject line in an email, potentially coming from a valid and known address, but in the body of the message, there is a sentence about an updated report or some other document that has nothing to do with the original email. It usually has a convenient link provided to view it. Don’t click the link! If you have any thought that it might be valid, contact the sender to confirm they sent it.

The other type of phishing email that was popular for a couple of days was the fake shared document notification. The email purported to be from a colleague, but the actual From address was not a Berry address. Also, the document was shared on some other cloud storage system other than OneDrive. Documents related to college business and activities should never be put on any other cloud storage service other than OneDrive. Be very careful with shared document notifications…always verify with the purported sender.

Email is also the subject of my next warning. During the early days of the corona-virus meltdown, many companies bought up vast amounts of protective gear, especially masks, gloves, and other disposable personal protective equipment (PPE). Some of these companies are now holding large quantities of PPE in stock and realizing they need to get rid of at least a portion of it. We have already seen some spam emails offering PPE and we will probably see more. You can either simply delete these emails or you can flag them as spam using the tools in Outlook. While I don’t mind them being reported via the “Report Email as Phishing” button, many technically aren’t phishing as much as simple spam. With that said, don’t hesitate to report any that you feel are more than just unsolicited commercial emails.

How to flag an email as spam? In Outlook, with the spam email open, there is a button on the left-hand side of the menu bar that lets you block the sender. It looks like a person with the red “circle-with-a-backslash” symbol (officially the “general prohibition sign”). The first option is “Block Sender” which will block the sender and send the email to the Junk folder.

One last thing. I’ve typed “Report Email as Phishing” more times that I want to count, and all the “cool colleges” have a nifty acronym for their phishing reporting tool, so I’ve decided we should also have one. Therefore, from now on, the “Report Email as Phishing” button will be referred to as the “REaP” button (capitalization/non-capitalization is intentional), which I think is fitting, as it allows us to “reap” phishing emails from our system. Yes, I know “reaping” generally means harvesting or gathering useful or good things, not dangerous emails, but the base action is fundamentally the same. Right? I’m glad you agree. Whew, that will save me twenty characters of typing per instance moving forward!

Be on the lookout for an announcement concerning the official opening of the Berry Information Security Phishbowl, or simply, the Phishbowl. I WILL NOT be using an acronym for that, thanks to the Urban Dictionary.

Here goes the usual reminders…

If you haven’t signed up for multi-factor authentication (MFA), what are you waiting for? This adds an additional layer of protection to your Berry account and lets you keep the same password for a whole year! Setup takes only a few minutes. Make your request by emailing computing@berry.edu to tell them you want MFA!

If I’m not covering a topic of information security you are interested in or concerned about, please let me know. I want to be your first and best resource on information security, so let me know how I can help and inform you.

If you’re not following Berry OIT on Facebook (@BerryCollegeOIT), Twitter (@berryoit), or Instagram (@berrycollegeoit), you should be, as more information from OIT and specifically Information Security, will be provided using these outlets. Remember you can always check back here for warnings about current phishing emails, confirmations of valid emails you might have a question about, and data breach notifications. There’s also the Q&A section, where you can ask a question and get an answer directly from me, and the events calendar where events like tables in Krannert and LunchITS will be posted (someday when the corona-virus crisis has passed…).

Photo Credit: Photo by Hans-Peter Gauster on Unsplash

June News from Information Security

Welcome to the very late June newsletter!

A failure to plan and pre-write the June newsletter, plus a virtual conference during the first week of June, then a frenzy of activity at work, then a couple of vacation days has pushed this edition way past its normal publishing date.

But here we are, still stewing in the social distancing mire, but at least able to do more things, like eat AT restaurants instead of getting food delivered, or, gasp!, going out and picking it up curbside. I hope all of you are healthy and well and have been able to resume some sense of “old normalcy”.

As I mentioned in the last newsletter, phishers, scammers, and the like have been VERY busy trying to take advantage of this time of flux, if not outright chaos. I write this newsletter as cities around the country stagger under the effects of not just the coronavirus, but protests and riots. Both are happening, and many protests that start peacefully are stirred into riots by organized bad actors. I hope you or your loved ones have not been affected…and that’s all I’m going to say about that.

I’ve interacted with several of you about suspect emails over the last few weeks and I appreciate your caution and skepticism. Everything from fake voice mail notifications to fraudulent signature requests have arrived in our email inboxes. Companies continue to improperly care for the data they acquire from us. There are a couple of upcoming breach notifications that I need to finish and publish to the site.

With that said, I encourage everyone to go to Have I Been Pwned to see what data about you has been exposed. Notice I don’t say “IF” data has been exposed, but “what” data has been exposed. It’s easy. Go to the site, put in your email address(es), and be sure you are sitting down when you click “pwned?”. While you are there, sign up to be notified when information connected to your email addresses has been exposed. You’ll have to register each email individually.

As I mentioned in May’s newsletter, all email should be carefully examined. Actually, I said that “almost all emails should be considered suspect” and I stand by that statement. I also said that this was the number one safety tip I could offer during this time. Here are tips two and three.

Most Important Tip #2: Update your devices.

Your device, whether it is a Windows or macOS computer, or an Android or iOS device should be set to automatically update. If you have an undeniable fear of automatic updates, then at least make sure that update notifications are turned on. Then, when Windows or macOS notify you of an update, or your Android or iOS device chime to tell you an update is available, first confirm that it is a real update notification. Update notifications don’t come in your email, nor do they pop up inside your browser. These notifications come directly from the operating system of the device. Examples are shown below:

Windows 10 :

macOS:

Left iOS (iPhone and iPad) and Right Android phone (Motorola, others may vary)

Most Important Tip #3: Use a strong, unique password and multi-factor authentication for every login account you have.

What do I mean by a strong password?

  • At least 13 characters long, 20 is better…
  • Don’t worry about complexity unless the particular site or service requires it.
  • No dictionary words by themselves.
  • Do not use any part of your username or real name/nickname in the password.

What?! Thirteen characters? Twenty characters? Yes. Find a password manager you like and use it to both generate and store your passwords. That means you only need to remember one long password, to open the password manager. Longer passwords are better than short, complex passwords. If you insist on making long passwords that are non-random, don’t use long dictionary words. Use multiple, unrelated words, as explained in the Good Password Guidelines Quick Info article here on this site.

Get multi-factor authentication enabled on every account you can, especially accounts for banks and other financial sites, sites which handle your medical records, other confidential and sensitive sites, and your Berry account.

If you haven’t signed up for multi-factor authentication (MFA), what are you waiting for? This adds an additional layer of protection to your Berry account and lets you keep the same password for a whole year! Setup takes only a few minutes. Make your request by emailing computing@berry.edu to tell them you want MFA!
If I’m not covering a topic of information security you are interested in or concerned about, please let me know. I want to be your first and best resource on information security, so let me know how I can help and inform you.
If you’re not following Berry OIT on Facebook (@BerryCollegeOIT), Twitter (@berryoit), or Instagram (@berrycollegeoit), you should be, as more information from OIT and specifically Information Security, will be provided using these outlets. Remember you can always check back here for warnings about current phishing emails, confirmations of valid emails you might have a question about, and data breach notifications. There’s also the Q&A section, where you can ask a question and get an answer directly from me, and the events calendar where events like tables in Krannert and LunchITS will be posted.

 

Photo Credit: Photo by Max Kleinen on Unsplash

May News from Information Security

Wait?

It’s May already?

Where did April go?

It passed by as we were stuck at home and no, you didn’t miss the the April newsletter, as it was lost in the work-from-home shuffle. There’s a hint of a light at the end of the coronavirus tunnel as some businesses are opening and some restrictions lifted, but that’s all I’m going to say about that…

While we may not have been as busy during this time, phishers, scammers, and other bad actors have gone into overdrive. Some sources have placed the increased fraudulent traffic as 300% higher this last quarter over the same quarter from 2019. The amount of emails attempting to leverage the coronavirus and associated fears has grown astronomically and the phishers have an edge in this environment – we’re already stressed and uncertain.

There are emails purporting to have a cure for the disease, others with great deals on PPE (who figured that acronym would ever become common?), some trying to steal CARES relief funds, and others trying to convince people they have come in contact with someone with the virus. That’s just a tiny sample. There are some new articles on this site covering social media surveys, Skype password phishing, and complaint scams. The COVID-19 article was updated multiple times with new information. If you haven’t read those yet, you should check them out after you’re done reading this.

Myriad opportunities abound to phish, scam, and deceive people who have severe cases of cabin fever, restlessness and real fears about jobs and finances. No stress point is neglected in the daily attacks from bad actors trying to compromise accounts, steal credentials, and wreak havoc in an already chaotic environment. Many people are learning new ways to work, communicate, shop, eat, and socialize. All of the “new” is irresistible to scammers and phishers. Here is what I consider the number one safety tip (with some examples) to safely navigate this new (hopefully temporary) normal.

  • Almost all email should be considered suspect at this point. Apply a much higher grade of scrutiny to any and all emails you receive.
    • Emails like the ones mentioned in the Skype phishing article will appear to come from a variety of services, all of them trying to get you to click on that link or button in the email to check your notifications. Don’t!!! Simply log in to the site or service like you normally would, and if you have notifications, they will be there.
    • Emails asking for banking information or other financial information should be VERY carefully scrutinized. Most will be fraudulent. If you or a family member need to supply banking information to receive CARES funds or are having to deal with unemployment, make sure you are going to the right resources. Numerous government sites are available including the Health and Human Services site  and the primary government site about coronavirus information. The Georgia Department of Labor site is where to get answers about the process of receiving unemployment benefits.
    • Phishers haven’t given up on old themes. We have received plenty of emails to campus inboxes purporting to be from college department heads, all the way to President Briggs, asking you to for a “favor” or with an “urgent request”. Don’t fall for these! Check the From address and look for the external email banner to determine the validity of emails like this. The fact that they should be EXTREMELY rare should immediately render them suspect.

On a somewhat different topic, check out the new voicemail notification Quick Tip here on the site. It explains how to tell if a voicemail notification received via email is valid or not.

Here’s hoping that things will get back to normal soon, even if normal is slightly different. As always, if you ever have a question about an email or other questions about information security, please don’t hesitate to contact me at infosec@berry.edu, extension 1750 or 706-236-1750. I’m still working at home, like many others.

If you haven’t signed up for multi-factor authentication (MFA), what are you waiting for? This adds an additional layer of protection to your Berry account and lets you keep the same password for a whole year! Setup take only a few minutes. Make your request by emailing computing@berry.edu to tell them you want MFA!
If you’re not following Berry OIT on Facebook (@BerryCollegeOIT), Twitter (@berryoit), or Instagram (@berrycollegeoit), you should be, as more information from OIT and specifically Information Security, will be provided using these outlets. Remember you can always check back here for warnings about current phishing emails, confirmations of valid emails you might have a question about, and data breach notifications. There’s also the Q&A section, where you can ask a question and get an answer directly from me, and the events calendar where events like tables in Krannert and LunchITS will be posted (whenever we get to the point we can do that).
Photo Credit: Photo by Jose Antonio Gallego Vázquez on Unsplash