CAM Week 4 – Security Awareness Training and The Future of Connected Devices

Welcome to week 4 of Cybersecurity Awareness Month!

This is it! This is the last week to participate in the Virtual Scavenger Hunt (VSH)! I hope you have all successfully advanced to the fourth and final week, but if not, there are some clues later in the article to help you along. If you haven’t yet started, you still can, giving you a chance to win the Monster Isport Ear Buds Monster Clarity 102 AirLinks Wireless Ear Buds. Head over to the VSH start page (link at the bottom of the article, to not distract you from the main topics).

Security Awareness Training

An important part of equipping the Berry community to #BeCyberSmart is security awareness training. We’ve used security awareness training for specific groups here at the college for a couple of years now, but our goal is to expand our training platform to allow everyone to access the same training. One way we are working toward our goal is investing in a brand new training platform to replace the one we were using.

This new platform will eventually allow us to offer the same training to everyone, with the presentation tweaked appropriately for each part of our community – faculty, staff and students. More details will be sent as we roll out the new platform. If you are required to take security awareness training for your campus job, you’ll soon see it in your MyApps portal  at https://myapps.berry.edu. Hopefully, if we complete the expansion of the system in a few months, everyone will see it in the MyApps portal.

You also have the option to request security awareness training. Once the system is live, you’ll receive information on how to request that training. It will cover a variety of topics, including how to pick a good password (or 100 good passwords), password managers, how to spot phishing emails and other social engineering attempts, which will protect you and the college, and how to secure your accounts and devices.

The Future of Connected Devices

The future is all about connected devices. As mentioned in last week’s article, Internet of Things (IoT) devices include watches, shoes, and healthcare devices. We also have connected toasters, coffee makers, refrigerators, TVs, and doorbells. The IoT devices market is expected to reach $1.1 trillion by 2026 according to Fortune Business Insights. Who knows what we will have connected by that time?

In development right now are everything from smart contact lenses to smart roads, all of which must be connected to the Internet to work. The estimated number of devices connecting to the network by 2025 is well over 75 billion. One of the most important technologies to facilitate this is 5G networking. This new networking paradigm will enable this massive collection of devices to connect to each other and to us.

It’s an exciting time, but there is one fact that we need to understand as we connect “everything” to the network. Once a toaster is made “smart” and connected to the network, it is technically no longer a toaster. It is a computer that can also toast our bread and bagels. That means it must be securely connected to the network, kept up to date, and managed in some way. That puts a burden on everyone to #BeCyberSmart and understand the rewards and risks of connected devices.

Other Stuff

If you missed the Virtual LunchITS last week but want to learn more about how to spot phishing emails, it will be repeated in November, so check the Events calendar on this site to find out when. Like the previous LunchITS, it will be held over Zoom, will last under an hour and will give you a definite edge in spotting phishing emails. I encourage you to sign up and attend. You can do that right in the event. Just click on it in the Event calendar and fill out an RSVP. There is no cost, but to make the Zoom meeting secure, you must request access to the LunchITS so I can send you the link and the password.

Also, remember that the Office of Information Technology encourages you to sign of for Multi-Factor Authentication (MFA). This will add an additional layer of security to your Berry account. You can read about it at this page on the main Berry website. Email computing@berry.edu to request it.

OK, it’s time to throw some hints to those of you who can’t seem to make your Week 3 Virtual Scavenger Hunt answers get you to week 4.

For the first question – A common name for the answer to question one is “the mob”. Also, the DBIR is available at this URL – https://enterprise.verizon.com/resources/reports/dbir/
For the second question – The answer can be found right under the “Cut to the chase” heading.
For the third question – The answer is eight letters long.
For the fourth question – Scroll most of the way through the article to find this answer. It’s an “i” thing.
For the fifth question – The answer is precise to two digits past the decimal point. It’s also less than 6, but more than 5…

IMPORTANT: You don’t have to resubmit your answers on the week 3 form, but these clues should help you get the correct URL for week 4 of the scavenger hunt.

If you haven’t started the scavenger hunt, here is the start page. You have until 5PM on October 30th to complete the hunt. Good luck and happy hunting!

Virtual Scavenger Hunt Start Page

CAM Week 3 – Phishing and Healthcare Devices

Welcome to week 3 of Cybersecurity Awareness Month!

I hope you are all advancing in the Virtual Scavenger Hunt (VSH), but if not, there are some clues later in the article to help you along. If you haven’t yet started, you still can, giving you a chance to win the Monster Isport Ear Buds Monster Clarity 102 AirLinks Wireless Ear Buds. If you’ve been paying attention, you’ll notice that our grand prize has changed. Unfortunately, everyone else thought the Isport Ear Buds were cool, too, and we ran into a supply problem, as in, we couldn’t get a pair. Fortunately, Monster makes several great sets of ear buds and we picked a comparable pair to replace the Isports. You can click the link above to check them out on the Monster website.  You can head over to the VSH start page using the link at the bottom of the article, but hang here for a little longer to read about the main topics.

Those main topics are phishing and what the Office of Information Technology (OIT) is doing to combat it, and securing Internet-connected devices in healthcare. While this second topic doesn’t seem appropriate, as Berry is a college, not a hospital, we will specifically talk about the many different healthcare devices that are available to consumers, from smart watches and athletic trackers to insulin pumps and smart asthma monitors.

Phishing And The Phish Alert Button

Before we talk about all those incredible Internet of Things (IoT) devices, let’s return to discussing phishing. If you read last week’s article, you’ll remember that there was a quick blurb at the end talking about the importance of detecting and reporting phishing emails you receive.

The first step, of course, is to detect a phishing attempt. How do you do that? What’s the secret to knowing that an email is a phishing attempt? Here’s some items to check in an email to make sure you don’t get hooked.

    1. Make sure the “From” address matches the purported sender.  For example, if an email claims to be from Amazon, but the “From” address is from some account at a Gmail address, it’s probably a phishing attempt
    2. If the greeting is generic, as in “Dear Customer” or “Dear Sir/Madam”, there’s a good chance it is a phishing attempt. Legitimate emails from companies you do business with will seldom start this way. They will either have no greeting, or the greeting will address you by name. Also beware of greetings (and subjects) that refer to you by your email username. These are most likely phishing emails as well
    3. Poor grammar and spelling. No legitimate company will send out email with poor grammar or spelling. It would reflect poorly on them.
    4. Urgency is another warning sign. Emails that require “immediate attention” or warn of dire consequences if you don’t act quickly are most likely phishing attempts.
    5. Links and attachments are both signs that an email is a phishing attempt. Even if you are expecting an attachment from someone, it can be a good idea to simply confirm with them via phone or other method that they sent it.
    6. Lotteries, donations, investment opportunities, get rick quick schemes, unsolicited job opportunities and inheritances from people you don’t know are almost always too good to be true.

If you would like to see real examples of phishing emails, you can visit the Berry College Phishbowl, located here on the InfoSec News and Alerts site.

If you receive a phishing email, even if you are not 100% sure, report it. If it is not a phishing email, you’ll get a reply explaining why it is not. To help OIT combat phishing, please report these phishing attempts using the “Report Email as Phishing” button, which is available in the mail.berry.edu webmail interface and on mobile versions of Outlook, as well as the traditional Outlook client on PCs and Macs. In Outlook, it should appear in the ribbon menu as an open envelope with an orange hook. On the web and mobile, you will find the button under the “three dots” menu in the top right corner of the window when you open an email.

It’s very important to report these emails using the button and not to simply forward them to Information Security or delete them, as this allows us to take action on these emails to protect the community. OIT has invested in a system to be able to mitigate phishing emails, but its effectiveness relies on you reporting phishing attempts. So report all the ones you receive to help us protect you.

IMPORTANT OPPORTUNITY ALERT!!!

If you want to learn more about how to spot phishing emails, there is a Virtual LunchITS scheduled for October 22nd at noon. It will be held over Zoom, will last under an hour and will give you a definite edge in spotting phishing emails. I encourage you to sign up to attend. You can do that right in the event. Just click on it in the Event calendar on the InfoSec News and Alerts site and fill out an RSVP. There is no cost, but to make the Zoom meeting secure, you must request access to the LunchITS so I can send you the course resources and the meeting link and password.

Securing Internet-Connected Devices in Healthcare

Everything can be connected these days, from smart watches, like the Apple Watch, to dedicated fitness trackers like FitBits, to shoes like Under Armour’s HOVR running shoes. Healthcare devices are prime candidates for connecting to the network, as they can produce historical data that can be used to make health decisions, or can be controlled remotely with a smartphone app. Once they are connected, they are targets, just as we mentioned last week about IoT devices on your home.

How can we make sure that these devices are securely connected? Here are some tips to help you make a secure connection with your “healthy” devices.

    1. Choose well-known, reputable brands that won’t disappear on you after you purchase the product.
    2. Make sure you follow the vendor-provided instructions for connecting it to the network.
    3. Once it is connected to the network, make sure you update the device to the latest version of the software or firmware running on it.
    4. Be sure to continue to update the device, or, if it is capable, set it to auto-update when updates are available.
    5. Keep track of your devices, particularly those that collect data about you and your activities, like smart watches and fitness trackers.

Those of you who have consumer medical devices like insulin pumps, continuous glucose monitors, pacemakers, asthma monitors or inhalers and other devices that can potentially disrupt your health should be extra careful in following the tips above. Most of these devices have online communities and vendor supplied resources that can help you stay aware of any potential issues with your particular device. If you’re not connected to any resources like this, use your favorite search engine and see what’s out there.

One more thing before we get to the VSH clues…you will soon be receiving, or may have already received, an email informing you of when multi-factor authentication (MFA) will be enabled on your account. Don’t delete these emails or report them as phishing! They are real. The emails will provide you with resources about how to set up MFA. If you want to have MFA enabled on your account before your appointed date, email computing@berry.edu and let them know you want MFA.

OK, it’s time to throw some hints to those of you who can’t seem to make your Week 2 Virtual Scavenger Hunt answers get you to week 3.

    • For the first question – The Events calendar for the InfoSec News and Alerts Site is right on the main menu. Once you go there, choose the monthly view, if it is not the current view. You’ll see the event in question as the only single day event in October.
    • For the second question – be sure you put a leading zero on your answer to come up with a four digit month and day answer
    • For the third question – Be sure to jump into the section on ransomware to find the answer.
    • For the fourth question – The largest breaches in the Have I Been Pwned database are listed on the left side of the main page.
    • For the fifth question – Follow this link to the security awareness poster that is in the residence halls and in Krannert.

IMPORTANT: You don’t have to resubmit your answers on the week 2 form, but these clues should help you get the correct URL for week 3 of the scavenger hunt.

If you haven’t started the scavenger hunt, here is the start page. Good luck and happy hunting!

Virtual Scavenger Hunt Start Page

 

Photo Credit: Photo by Solen Feyissa on Unsplash

CAM Week1 – Passwords, Password Managers, and Protecting Connected Devices

Passwords and Password Managers & If You Connect It, Protect It

Welcome to the first week of Cybersecurity Awareness Month! Each week we will discuss two primary topics. One of those topics will be the CAM 2020 “official” weekly topic and the other will be localized for the Berry community. This week, the official topic is “If You Connect It, Protect It”, and the local topic concerns passwords and password managers.

If You Connect It, Protect It

Once we connect a device to the Internet, via a wireless network or cellular data connection, or other method, it is exposed and vulnerable. That’s a terrible way to look at it, but there are stories every day of new vulnerabilities in software and hardware that we use all the time. In 2019 there were over 22,000 vulnerabilities identified, with over 12,000 of those reported and assigned a Common Vulnerabilities and Exposure (CVE) identifier, which is used to identify and promulgate information about the vulnerability.

That 22,000 number is across hundreds of companies and products, but you know the names of some of the most affected companies. They include Microsoft, Adobe, Apple, and yes, even Google. It’s a safe bet that whatever device you connect, it will already have, or will have in the future, vulnerabilities. What to do?

When reputable companies find or are told about vulnerabilities, they create and release updates, unless the software or hardware is no longer supported. We see evidence of this all the time…Windows wants to reboot to install updates, your phone tells you it needs to reboot to install updates. Don’t ignore these warnings, especially when first connecting a device to the network. At the same time, become familiar with what these warnings look like to avoid being fooled by fake update messages in the future.

All of this to say that the most important rule of properly securing connected devices is to keep your devices updated. The first thing to do after you connect something new to the Internet is update it.  On average, newly connected devices are attacked within 5 minutes and are targeted by exploits specific to the device within 24 hours. That’s not much time to go out and get the latest update for the device. Do it quickly!

Passwords and Password Managers

We talk about passwords a lot, for good reason. With all of their inherent flaws, passwords are the de facto way we authenticate to all of our accounts. The average person now has 27 discrete accounts, while people in information technology fields or younger people may have two or three times that many. This means the average person should have at least 27 different passwords, but humans take shortcuts, even when it is dangerous to do so.

One particularly dangerous shortcut people take is to reuse passwords for multiple accounts. Aside from the need to keep them secret, this is the most important rule in properly dealing with passwords – do NOT reuse them. Make sure passwords are unique across all accounts.

Good passwords are also long, complex, and not based on easily located data, like birthdays, pet’s names, high school mascots or other public record information.

How long?

Truthfully, twelve to fifteen characters, minimum.

How complex?

Have a mix of upper and lower case letters, numbers, symbols and even spaces, if an account allows it.

Based on what?

There’s several good ways to do this. If the password must be memorable, try imagining a picture of a favorite place, a scene from a book, movie or TV show, or other vivid image that you won’t forget, or be prone to alter. Pick four or five words that describe that image, string them together, capitalize a word, or all of them, and throw in a number. For example, a memorable scene might include a cowboy trying to stay on a bucking bull in a rodeo. Words to pick from this scene could include cowboy, bull, horns, bucking and a number could be 8 (as in, the cowboy has to stay on the bull 8 seconds to get a score).

The resulting password could be “Cowboy-Bull-Horns-Bucking-8”.

What makes this a good password?

    • It is long – 27 characters
    • It is complex – upper and lower case letters, a number, and symbols

What weakens this password?

    • It is based on words which are all in the dictionary

The length and complexity wildly outweigh the weakness of being based on dictionary words. This would be a great password, but read on for why it is not.

Our awesome example password is no longer a great password because it has been exposed. It has been used as an example and therefore should NOT be used as a password. No length or complexity will ever outweigh the disadvantage of an exposed password. Keep your passwords secret and never share or reuse them.

If you prefer not to create 27+ word pictures for your accounts, your passwords, of course, don’t need to be memorable if they will be stored in a password manager and possibly generated by a password manager. They can be as long, complex, and random as you wish, as you will never have to type them in, or even know them.

Password managers like LastPass, 1Password, BitWarden, and even iCloud Keychain for you Apple-only folks, allow you to use long, complex, and unique passwords for EVERY account you have. You only have to remember one, good, strong password to lock away the rest of your passwords. Visit the sites for the managers above or run a search in your browser for “password manager” and see how many results you get.

There are so many options and in your search results you’ll also find sites that will compare some of the available managers, providing recommendations and showing how they stack up against each other. Some have unique features or are better suited for families. Some may not support all of your devices, so be sure to check that your chosen phone, tablet, or operating system is supported. Be sure to pick a recent review, as vendors continuously attempt to improve their products, pricing and supported platforms. Find one you like, try multiple ones out if you need to. Many have trial periods, others don’t cost anything to use, but may have severe limitations. You are almost guaranteed to find one that matches your needs, wants, and budget.

Virtual Scavenger Hunt

If you missed the information about the Virtual Scavenger Hunt (VSH) in the October newsletter, head over there to read about it, then read the CAM 2020 page, and then the VSH Start Page. It will tell you about the hunt, how to participate, and information about the grand prize.

Good hunting!

If you get stuck in the VSH, be sure to follow Berry OIT on Facebook (@BerryCollegeOIT), Twitter (@berryoit), or Instagram (@berrycollegeoit) for clues. Other, potentially more important information from OIT and specifically Information Security, will be provided using these outlets. Remember you can always check the InfoSec News And Alerts Site for warnings about current phishing emails, confirmations of valid emails you might have a question about, and data breach notifications. There’s also the Q&A section, where you can ask a question and get an answer directly from me, and the events calendar where events like training will be posted.

 

Photo Credit: Photo by BENCE BOROS on Unsplash

NCSAM Week 5 – IoT, MFA, and PhysSec

Welcome to the fifth and final week of National Cyber Security Awareness Month. I want to thank you for sticking with me through the whole month. All NCSAM articles are archived on this site, just click the NCSAM link in the top menu to find them.

Now, to our topics for this week.

First, in the “Own IT” category, let’s talk about IoT, or Internet of Things devices. These are all those “smart” devices we connect to the network and that do things automatically, remotely, or just through following our voice. They include everything from Amazon Echos to Google Home devices, toasters to coffee pots, and TVs to refrigerators. Whenever you decide to splurge on a “smart” device, be sure to read the manual, follow the setup procedures, ensure it is up to date, and above all, change any default passwords. Well made devices from reputable companies should have all of this documented either in physical format packaged with the device or online. Don’t just plug the device in, drop it on the network and forget about it. That smart toaster is really no longer a toaster, it is a computer that makes toast, with all of the issues inherent with computers. Again, follow the setup procedures, keep it up to date and make sure to secure it from improper access by changing any default passwords.

If only these devices required multi-factor or two-factor authentication (MFA, 2FA)! They would be a lot safer! In our “Secure IT” section, let’s talk about MFA/2FA and how it can add an additional layer of security to your accounts. MFA/2FA requires you to provide, in addition to a username and password, an additional unique identifier, called a factor, to complete the sign-in process. There are three kinds of factors:

  1. Something you know – a password, a pin, a secret code
  2. Something you have – a key, a phone, an ID card
  3. Something you are – a fingerprint, your face, your palm

MFA/2FA requires at least two different factors. You can request MFA/2FA be enabled on your Berry account by contacting the Office of Information Technology via email at computing@berry.edu.

Once you have enabled and configured MFA/2FA, even if someone were to guess or steal your username and password, they would not be able to access your account without the second factor. That’s some comfort, as data breaches happen every week and phishing emails get even harder to spot.

Finally, for our “Protect IT” topic, let’s talk about physical security. Many “hackers” do nothing more than listen in on sensitive phone conversations when the caller is not aware, or “shoulder surf” by walking by someone as they put in their password. You should be aware of your surroundings as you use your devices, particularly if you are accessing sensitive data like bank or credit cards numbers, medical information, or other private documents.

Physical security is not just related to information security, of course. Be careful as you move around your environment. Don’t prop open security doors or leave doors unlocked. Don’t allow anyone you don’t know to “tailgate” behind you through a secure door, like in a residence hall. If you need to go somewhere at night, find a friend or friends to go with you.

I hope this series of articles have been informative. Again, you can check out the entire collection of NCSAM articles here on this site by clicking on the “NCSAM” button in the main menu.

If you have any questions about any of this information, please either email me directly at infosec@berry.edu or, if your question is not about sensitive information and you think others might benefit from the answer, you can post your question to the Q&A page of this site. Just click on the “Q&A” in the main menu.

Check the table in Krannert on Thursday (Halloween!!) between 11:00 and 1:00 one last time for info and goodies and another chance to put your name in the pot for the prize to be awarded that afternoon.

Here is this week’s video, a (hopefully) funny clip about multi-factor authentication. You will have to log in using your email username and password to view the video on the Microsoft Stream service.

Students – here is your link

Faculty/Staff – here is your link